Every region has its own little hell

I have been exchanging messages with someone in the New Berlin sim about one of my products. Apparently, someone else had purchased my product and set it up in a way that prevented this person from interacting with other objects. It turns out that this person thought I could solve the problem since I was the creater. It is hard to help people out sometimes. I tried explaining who he had to contact. I still feel like I am in a miniature hell offering technical support for someone who doesn’t understand how ownership and permissions work in SL. Walking around the sim, I found a little bit of hell to wallow in.